Privacy

Privacy policy

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting
You can visit our website without providing any personal information. Every time a website is called up, the web server automatically saves a so-called server log file, which e.g. B. the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our overriding legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.

2. Data collection and use for contract processing and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via the contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact or opening of the customer account and you cannot complete the order and / or open an account or send the contact without providing them . Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and to process your inquiries. After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.

3. Data Sharing
To fulfill the contract we share your information with the staff responsible for the shipping company insofar as this ordered for delivery of goods is required. Depending on which payment service you select during the ordering process, we give to process payments for this payment data to the agency responsible for paying bank charges and possibly commissioned by us on payment service or to the selected payment service. Some of the selected payment service collect this data itself, as far as you there create an account. In this case, you must log on in the ordering process with your credentials with the payment service provider. It is so far the privacy statements of each payment service provider.

Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination .

The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

The Swiss Post AG
Wankdorfallee 4
3030 Bern

4. E-mail newsletters and mail advertising
E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. B. to send interesting offers and information about our products by post. This serves to protect our overriding legitimate interests in advertising to our customers within the framework of a balancing of interests.

5. Cookies and web analytics
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer within the framework of a balancing of interests. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:

Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph21411?locale=en_US
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™: https://support.mozilla.org/de/kb/cookies-allow-and-reject
Opera ™: http://help.opera.com/Windows/10.20/cookies.html

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics web analytics
If you have given your consent, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.ch), for the purpose of website analysis. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the end of our use of Google Analytics, the data collected in this context will be deleted. Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can here be viewed. Based on this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield. You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link : http://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google. As an alternative to the browser plugin, you can this link click to prevent future collection by Google Analytics on this website. An opt-out cookie is stored on your end device. If you delete your cookies, you will be asked again to give your consent.

6. Advertising via marketing networks
Google AdWords Remarketing
We use Google Adwords to advertise this website in Google search results and on third-party websites. If you have given us your consent to this, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. After the end of our use of Google AdWords Remarketing, the data collected in this context will be deleted. Any further data processing will only take place if you have given your consent to Google linking your web and app browser history to your Google account and using information from your Google account to personalize ads that you see on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal data to Google Analytics data in order to form target groups. Google AdWords Remarketing is an offer from Google LLC (www.google.ch). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can here be viewed. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. You can revoke your consent at any time with effect for the future by using the remarketing cookie this link deactivate. You can also join in the Digital Advertising Alliance inform about the setting of cookies and make settings for this.

8. Contact options
For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

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Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.